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Business applications

We build internal-facing software for organisations whose case management, workflow or compliance can't be solved with off-the-shelf SaaS. Intranets, eForms, CRMs, ordering systems, records-transfer pipelines, secure portals for cleared partners. Often connected into systems you already run.

What we build, in practice

  • Case management and workflow systems for regulators, ombudsmen, and inquiry bodies.
  • eForm and intake systems with backend workflow, approval chains and audit trail. UK DWP and several state agencies use these in production.
  • CRMs and internal portals for membership organisations, publishers, and distributed teams.
  • Records integration — FHIR for healthcare, custom protocols for everything else.
  • Intranets and extranets that consolidate documents, news, events, and discussion into one place rather than five.
  • Ordering and procurement systems for sectors that don't fit a generic shopping cart.

Why us, not a SaaS off the shelf

For workflows where the off-the-shelf product doesn't fit, the choice is usually "customise the SaaS until it does" or "build to fit". The SaaS-customisation route looks cheaper at year one and ends up the most expensive thing in your stack by year five. We build to fit — but on a battle-tested platform (Plone, Postgres, Python) so the codebase has a future, and on patterns we've shipped before so the timeline is predictable.

How engagements run

Most projects start with a 2–4 week discovery covering current state, user research, requirements, integrations, and a realistic project plan with milestones. Build phases are typically 8–16 weeks for an initial release, with managed hosting and ongoing partnership after.

Related work

Swimming Pool Register: Building Commission NSW
Read more about Swimming Pool Register: Building Commission NSW

Swimming Pool Register: Building Commission NSW

300,000 backyard pools across NSW, 182 Local Councils, 30 forms, and a two-month build before the 29 October 2014 legislation cut-off. PretaGov delivered the NSW Swimming Pool Register on time.

30 Apr 2026
Marine Stewardship Council: Fisheries app
Read more about Marine Stewardship Council: Fisheries app

Marine Stewardship Council: Fisheries app

Custom assessment-and-publication application for the MSC's certified fisheries — separate from the public MSC website, built and supported since 2016.

23 Feb 2026
Vaultmatix for translation workflow: NSW MHCS
Read more about Vaultmatix for translation workflow: NSW MHCS

Vaultmatix for translation workflow: NSW MHCS

Multicultural Health Communications Service, faced a significant obstacle when it came to sharing large sensitive files with their stakeholders. MHCS needed to secure collaboration and sharing of large files between clients and translators. Existing off-the-shelf file sharing tools presented two critical challenges: compromised data security and unreliable email deliverability.

23 Feb 2026
Justice Health NSW prison portal
Read more about Justice Health NSW prison portal

Justice Health NSW prison portal

A controlled-access subsite inside the Justice Health platform — token-based URLs, IP-bounded delivery, custom theme — built to reach a population that needs health information without exposure.

24 June 2025
NHS England Genomics Order Management
Read more about NHS England Genomics Order Management

NHS England Genomics Order Management

Alpha-phase delivery of the GMS Order Management System Core Broker for NHS England — secure order management for genomics testing across the English NHS.

16 Jan 2024
FHIR Care Records Transfer: UK NHS
Read more about FHIR Care Records Transfer: UK NHS

FHIR Care Records Transfer: UK NHS

NHS Digital Industry: Healthcare Challenge: Inefficient paper-based transfer processes causing delays in patient discharges to social care providers. A HL7 FHIR submission and transfer system sped up transfer of patients into out of hospital care freeing beds

20 June 2023
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PretaGov UK

Suite 2A, Blackthorn House
St Pauls Square
Birmingham, B3 1RL
+44 (0) 208 819 3887
contact@pretagov.co.uk

PretaGov Australia

Suite 97, Level 3
515 Kent Street
Sydney NSW 2000
+61 (2) 9955 2830
contact@pretagov.com.au

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