We build internal-facing software for organisations whose case management, workflow or compliance can't be solved with off-the-shelf SaaS. Intranets, eForms, CRMs, ordering systems, records-transfer pipelines, secure portals for cleared partners. Often connected into systems you already run.
For workflows where the off-the-shelf product doesn't fit, the choice is usually "customise the SaaS until it does" or "build to fit". The SaaS-customisation route looks cheaper at year one and ends up the most expensive thing in your stack by year five. We build to fit — but on a battle-tested platform (Plone, Postgres, Python) so the codebase has a future, and on patterns we've shipped before so the timeline is predictable.
Most projects start with a 2–4 week discovery covering current state, user research, requirements, integrations, and a realistic project plan with milestones. Build phases are typically 8–16 weeks for an initial release, with managed hosting and ongoing partnership after.
The (STS) division faced significant challenges in collecting and analysing personal travel data. The existing paper-based survey distribution process was error-prone, labour-intensive, and prone to delays due to mistakes. A solution was needed that would not only provide flexibility but also prioritise data security.
The Victorian State Emergency services commissioned an online tool to guide the creation of Emergency Management Plans for Caravan parks. Plans could be saved online or printed.
Continuous Plone intranet partnership since 2011 for one of Australia's largest community-services NFPs — homelessness, family, youth, mental health, employment, disability.
